Here is the video made by an ex-best buy employee who was pissed off by the stupidity of the customers coming in on the iPhone 4, (the last model’s) launch day asking for the new iPhone, which they had not preordered. It’s pretty funny and probably pretty acurate.
PS.. I wanted to write “the iPhone 4’s launch day” making iPhone possessive, but damn apple named the new iPhone the 4s and I did not want to confuse anyone… Apple totally ruined my post.